Công ty Cổ phần Tập đoàn Công nghệ BLVera ("BLVera", "we") is committed to protecting the personal data of our customers, partners and website visitors. This policy describes how we collect, use, store and protect personal data in line with Vietnam's Law on Personal Data Protection No. 91/2025/QH15, Decree 356/2025/ND-CP detailing that Law, and the Law on Cybersecurity No. 116/2025/QH15.
1. Scope
This policy applies to personal data processed when you: (i) access and use the website blvera.com; (ii) submit information through the contact form, a consultation request, a partner application or a job application; and (iii) use BLVera solutions that process personal data.
2. Personal data we collect
- Full name, phone number, email address.
- The request and consultation needs you provide in the form.
- Company information when applying as a partner or dealer (company name, sector, territory).
- Application documents (CV) when you apply for a role.
- Technical data: IP address, device type, browser, browsing behaviour (via cookies/analytics).
3. Purposes of processing
- Receiving, responding to and advising on your request.
- Providing, operating and supporting products and services.
- Processing partner/dealer applications and job applications.
- Improving the website experience and measuring communications effectiveness.
- Meeting legal obligations and protecting the lawful rights and interests of the parties.
4. Legal basis & consent
We process personal data on the basis of the data subject's consent and/or other lawful grounds under the Law on Personal Data Protection No. 91/2025/QH15. Consent is given explicitly, freely and for each of the specific purposes set out in Section 3. You may withdraw your consent at any time; withdrawal does not affect the lawfulness of processing carried out beforehand.
5. Sharing data with third parties
BLVera does not sell personal data. We share it only to the extent necessary with: technical service providers (hosting, analytics) under confidentiality agreements; and competent state authorities where required by law. Every processing party is bound by equivalent confidentiality obligations.
6. Retention period
Personal data is retained for as long as necessary to fulfil the purpose of processing, or for the period required by law. Once it is no longer needed, data is deleted or anonymised.
7. Rights of the data subject
Under the Law on Personal Data Protection No. 91/2025/QH15, you have the right to:
- Be informed about, and consent to, the processing of your data.
- Access and correct your personal data.
- Withdraw consent, object to or restrict processing.
- Request deletion of your data.
- Request that your personal data be provided to you.
- Take measures to protect yourself as provided by law.
- Lodge complaints or denunciations, initiate legal proceedings and claim damages as provided by law.
To exercise these rights, please contact us using the details in Section 10. We respond within the period prescribed by law.
8. Data security
We apply appropriate technical and organisational measures (encryption, access control, permission management) to protect personal data against unauthorised access, disclosure, alteration or destruction. In the event of a data breach, we notify as required by law.
9. Cookies & measurement tools
The website uses Google Analytics 4 and Microsoft Clarity to measure traffic and improve the experience. These two tools are loaded only after you select “Accept” on the cookie notice; if you decline, no analytics cookie is set. You can also manage or delete cookies through your browser settings.
Separately, the website's hosting platform (Cloudflare) has Cloudflare Web Analytics enabled. It runs on every page view, independently of the cookie choice above, because the platform injects it at the infrastructure layer. It sets no cookie, uses no device fingerprinting, does not follow you to other websites and is not intended to identify individuals; what it collects is aggregate page-view, page-performance and device-type data. If you would prefer not to appear in these figures, please contact us using the details in Section 10.
10. Privacy contact
Email: contact@blvera.com
Website: blvera.com
11. Changes to this policy
This policy may be updated from time to time. The current version is always published on this page together with its revision date. Continuing to use the website after an update means you accept the amended policy.